However, this kind of catastrophic failure of service is rare, so it’s likely to just be an affected portion of users, as we could expect to see many more reports reflected on Down Detector if this was the case. The engineers may need some time to roll the update back in order to ensure that they can get the service up and running again before fixing it, and trying to roll it out again. The only way that the servers can cause a global outage is if an update has been rolled out, which has caused the server to behave strangely. So, it’s surely not only users that are sending false flags, but unfortunately, Spotify’s service status doesn’t tell us much either. Now, for users who are having trouble with Spotify, you just have to sit and wait it out until Spotify’s engineers can identify the potential issue that appears to be affecting a certain number of users, with over 965 reports coming in all at once. It is possible that Spotify is only down in certain regions, as it’s unlikely that a worldwide outage will occur, as we saw earlier this week with Amazon Alexa.
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